The corporate headquarters of Integrative BioInformatics are located at:
346 Paul Avenue
Mountain View, CA 94041
United States of America
Last Revised: February 7, 2013
1 Types of Data Collection
2 Data we Collect and how we Use it
3 Opting Out
4 Account Access
6 Compliance Issues
7 Policy Update
1. Types of Data Collection
Integrative BioInformatics collects data related to our users through the following methods:
Automated means such as communications protocols and cookies
Registration screens and online forms
Sales inquiries and transactions
Offline communications and interactions
User entry of models, experimental protocols, and experimental data
Depending upon the method of collection and use, the data collected may include information about the user from forms, registrations and transactions (such as name, institution and e-mail address), information about use of Integrative BioInformatics web sites (such as electronic communications protocols, web pages visited and cookies), user preferences (including product requirements, areas of industry interest, newsletters, community choices and other information managed from the customer profile that is created when registering on integrativebioinformatics.com) and data from the users' research.
Embedded URLs: In an effort to provide users with the most relevant Web site content and marketing materials, we may use embedded URL technologies to help track site usage and marketing campaign responsiveness. On the Web site, these technologies are used on selected pages for the purposes of identifying unique user visits as opposed to aggregate hits. The site usage information collected by this technology may provide data about site use by registered users of www.intgrativebioinformatics.com Web sites. This information is used to evaluate site content, navigability and composition as well as page response rates. When this technology is used in emails, it provides information on when the email was opened.
The ProcessDB Software: Our software product, ProcessDB, allows you to describe your working hypotheses, captures your experimental protocols, and automatically generates the mathematical models that compare your quantitative hypotheses to the observations you make in the lab. All of this information is stored in a central database on our server. We understand that your lab's data is proprietary to you and have taken steps to insure its privacy. At the application level, users are restricted to seeing only their own data and that of the organization to which they belong. At the database level, only the database administrator can connect to the database. At the database server level, a firewall is in place and administrative accounts are password protected so that only Integrative BioInformatics system administrators can log in to the server. The database server is co-located at a secure hosting facility accessible only by Integrative BioInformatics staff. Authorized Integrative BioInformatics staff has access to individual lab data for purposes of assisting our users in most effectively using ProcessDB. Integrative BioInformatics will not disclose proprietary lab data to any other user or organization, nor will we use any data in publications without being explicitly granted permission to do so by the lab originating this data.
2. The Data We Collect and How We Use It
Integrative BioInformatics collects data from users for the following purposes:
To engage in transactions or communications. Name, email, and institution information may be collected and stored as part of the transaction history. The majority of the data collected under this category is business contact information.
To provide future service and support. Information collected for this purpose is both contact data and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices.
As a result of product download. Users who download products under trial licenses and purchasers of products may be contacted to confirm certain information about their orders, for example, that they did not experience problems in the download process.
To select content. Data may be collected to help create Web site content and navigation that is most relevant and user friendly. This includes data collected as a result of site navigation as well as data provided in forms.
To respond to user inquiries and requests for information. This data includes specific requests for further information.
To better tailor marketing to user needs. We may use information from purchases and requirements to provide you with timely and pertinent notices of product releases and service developments that address your needs and requirements.
As a result of your registration for/attendance at a Integrative BioInformatics conference or event. Those existing customers or registered ProcessDB users who sign up for a conference or event may be contacted prior to the event to see if any meetings, special demonstrations or other customer facilitation may be provided. This contact is in addition to any contact that may be required to confirm payment or provide logistical information and updates related to the conference. Attendees of such events may also be contacted after the event to see if any further information is required or follow up is appropriate. This information will be used only by Integrative BioInformatics, designated partners or conference sponsors and will not be released to other third parties. To help assure respect of your data, we maintain control of the data and require that use of the data by these partners is limited to that which is expressly relevant to your profile. Please consult the supplemental privacy statement on the specific conference site for more detailed information.
As a result of your use of Consulting Services. Some Integrative BioInformatics customers may provide Integrative BioInformatics incidental access to data about their employees, vendors or partners in connection with Integrative BioInformatics' Consulting Services. As a result of this Consulting Services relationship, Integrative BioInformatics may access or process some of this information, but does not control the data collection or use practices related to this information. Integrative BioInformatics merely provides the relevant hosting or application management and support services required by the engagement. Integrative BioInformatics makes no independent use of the data outside of what is needed to provide the hosting service, applications management and support to complete specific actions requested by the customer.
To address performance and fix issues. On occasion, patches and other fixes to software, such as security patches addressing newly discovered vulnerabilities, are developed by Integrative BioInformatics. We may communicate the availability of these patches or fixes to registered subscribers of software and parties who have identified themselves to us as users or developers.
As a result of legal requirements. Integrative BioInformatics may be required to provide data to comply with legally mandated reporting, disclosure or other legal process requirements.
As part of the normal use of ProcessDB: In order to use ProcessDB, you will enter your qualitative and quantitative models, experimental protocols, and experimental results into the ProcessDB software. All of this data is stored in the central ProcessDB database and is required in order to use ProcessDB.
3. Opting Out
Integrative BioInformatics recognizes that users may not wish to be contacted about new or related products. Integrative BioInformatics.com allows you to opt out of some, or all, email marketing that may result from use of the site. These choices are established by sending an email to our general unsubscribe automated link at firstname.lastname@example.org. Please note that some non-marketing communications are not subject to general opt-out. These include communications related to product download; communications about sales transactions; information about software updates, patches and fixes; disclosures to comply with legal requirements; and communications with partners about product alerts and updates.
4. Account Access
Integrative BioInformatics has created an account for you, and has provided you the ability to change your account information. We maintain the data and allow you to update it at any time. To change this information, please login to the ProcessDB forms software as usual and select the appropriate option from the main menu. You can either maintain personal information or change your password. Please contact us at should you require further assistance concerning your information or if you have trouble accessing it.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, access issues will either be addressed within thirty days or you will be contacted regarding the nature of the problem and appropriate next steps.
Integrative BioInformatics is concerned with the security of the data we have collected and has in place reasonable measures to prevent unauthorized access to that information. These measures include policies, procedures, and technical elements relating to data access controls. In the event that individual personal data is acquired, or is reasonably believed to have been acquired by an unauthorized person, and applicable law requires notification, Integrative BioInformatics will notify the affected individual of the breach by this Web site, or email. Notice will be given promptly, consistent with the legitimate needs of law enforcement and any measures necessary for Integrative BioInformatics or law enforcement to determine the scope of the breach and to assure or restore the integrity of the data system. Integrative BioInformatics may delay notification if Integrative BioInformatics or a law enforcement agency determines that the notification will impede a criminal investigation, unless and until Integrative BioInformatics or the agency determines that notification will not compromise the investigation.
6. Compliance Issues
Should you believe your data has been used in a way that is not consistent with this policy or your stated preferences, or should you have further questions related to this policy, please contact Integrative BioInformatics by email at .
As noted in the Opt-Out section above, Integrative BioInformatics provides you the ability to make choices about how we use and share data you provide to us. To make a request, please send an email message to with "Request for Privacy Information" in the subject line; you may make such a request up to once per calendar year. If applicable, we will provide you, by email, a list of the categories of data disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the third parties' names and addresses. Please note that Integrative BioInformatics reserves the right not to disclose this data if it believes that the inquiry is intended for any other use or purpose other than individual personal use.
7. Policy Updates
If we are going to use your data in a manner different from that stated at the time of collection, we will notify you via this Web site. You will have a choice as to whether or not we use your data in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user data already stored in our database, we will notify you by this Web site or post a prominent notice on this Web site notifying users of the change. In some cases where we post the notice we will also notify users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
We may update this policy from time to time to describe how new site features affect our use of your data and to let you know of new control and preference features that we provide you.
We appreciate your comments on Integrative BioInformatics' privacy practices: .